Contact Details

  • +447822031276
  • info@shopbydot.com
  • support@shopbydot.com
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Our team will ensure that you will get the same product as you order. Our main goal is to satisfy our customer and ensure the delivery. If in any reason, the customer did not received the product, we will refund their money with shipping charges.

Where can I view my sales receipt?

Your receipt will be available immediately after completing your order on our website. Should you have any questions or need further assistance, please contact our customer service team.

How can I return an item?

In case of return of an item, Go to our return menu and request a return. Our delivery partner will pick the order from your doorstep and the custumer will get their refund after returning an item.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock items that are currently out of stock. We make every effort to replenish popular products as quickly as possible. Please check back periodically for updates on availability.

Why do it trust Shop by dot?

You can trust Shop by Dot for our high-quality products, reliable service, and secure transactions. We’re committed to delivering a seamless shopping experience and ensuring your satisfaction with every order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS